French | Vietnamese
Sent: 08-02-02(í† ) 18:15:40
Subject: Re: asking for hotel booking
Dear Mr.Nguyen Hieu,
I'm afraid I can't help cancelling my booking.
As you know, we've tried many times, I cannot book any
I'll rearrange my travel schedule.
Thank you so much your kindness and I never forget the
warmest of "
Hanoi peace tour"
I'm so sorry about cancellation of my booking.
Many thanks and Happy New Year!
----- Original Message ----
From: Tan Li Hiang Lucy <firstname.lastname@example.org>
To: hanoi peace tour <email@example.com>
Sent: Saturday, December 8, 2007 5:25:49 AM
Subject: Re: CT 01
Mrs Thanh Huong,
daughter and I have returned safely to Singapore.I
thank God for making the whole trip so meaningful
and I am very grateful to you,Mai Dung and the
driver for looking into the details to ensure that
we have a safe and great trip in Central Vietnam .
not sure at first if I wanted to go on a trip with
your company, especially after reading about the
and Hoian from the newspaper. However,
your willingness to answer all my queries assured me
that I would be in safe hands. I then decided that I
must find out for myself what it would be like going
on a trip with your company.
Although the weather was unfavourable at first and
we missed out on the beauty of Hue , we made the
best of it. Our spirits were not dampened as
we moved about in the rain. We enjoyed the beautiful
scenery of the journey from Danang to Hue in the
luxury of the car driven by an experienced driver.I
wished we had stayed in
for one more day.
trip to My Son was worthwhile as we learnt about the
ancient Champa kingdom. The place is a
photographer's delight as we were able to take many
beautiful pictures. By this time, we had got used to
the rain.When we reached Hoian ,it was cool and
nice. It is such a charming town with a lot of
history. As a Chinese, I learnt about how the early
Chinese migrants made a living in Vietnam . As you
know many Chinese from southern China migrated to
many parts of
Thailand , Malaysia , Singapore ,
Indonesia ... because of the political
tried many different types of food like pho ga, com
ga and bun bo. Mai Dung was very particular about
what we ate and did not encourage us to eat some
food sold on the roadside. He did not want us to get
food poisoning. The food in
is most delicious but the food in Hoian is too
sweet. The breakfast offered at Asia Hotel was the
best. The spread was so wide. It provides very good
service and I must say the receptionists there are
so beautiful and they speak very good English.
He bought some fruits and snacks for us to try in
We attended mass in a
Catholic church in Hoian. It made me
feel so good to be able to worship with fellow
Vietnamese Catholics, even though I do not
understand the language. It was the feast of the
Hoian, I managed to get two dresses,3 blouses and
one tie made at Bi Bi Silk at No. 13 Phan Chu Trinh
Street . The workmanship is good but the service
provided by the ladies can be improved. I definitely
will recommend this shop to my friends if they are
in Hoian. I read about this shop in a guide book.
along very well with Mai Dung and talked about the
SEA Games(especially football),his family, our
countries and our governments, our education
systems,your company and his experiences as a tour
guide. I liked his sense of humour and his
willingness to answer my many questions. Your
company is very lucky to have a reliable and
knowledgeable guide like him.He is also very proud
of his Vietnamese roots. Thumbs up for his service.
He patiently waited for us when we took some time at
the tailor and when the mass took longer than usual
to finish.It would be good if you and Mai Dung can
have a chance to visit Singapore one day.I would be
happy to meet both of you.I know he is very happy
Vietnam is now second in the results
for the SEA Games, and that
Vietnam has entered the semifinals for
trip was my third visit to
Vietnam and I think I would like to do
so again in future. I hope I can have the chance to
meet you in
Hanoi one day.
again, thank you for your reliable and efficient
God Bless You.
This is certainly a very long mail. I will upload
some pictures of our trip in the next mail.
From: Wong hian wan
Sent: Wednesday, Nov 04, 2007 11:36 AM
Subject: RE: Vietnam beaches Tour - 11 April 2007
Thank you for organising our Vietnam holiday.
We all had a wonderful time and enjoyed ourselves immensely.
I would like to comment that ALL of our tour guides were FANTASTIC.
They made us feel welcomed, were friendly, had great people skills and
were always willing to help. I would specially like to comment on our
second tour guide Bing, he was wonderful and we really appreciated his
enthusiasm to teach us Vietnamese history. He is very knowledgeable and
should be commended on his outstanding people skills.
We would also like to commend all the drivers for their friendliness and
skill in driving in peak hour traffic! :)
We loved all the different places this tour took us on and the hotels
were good, especially the one at halong bay (although we were confused
why we kept been givem twin rooms as we requested doubles).
I would like to say however that we were not happy with the REX hotel as
it was very noisy and not as nice as the other hotels. I think when we
go back we will be requesting another hotel at Ho Chi Ming city.
This tour was definitely a highlight and we are all definitely keen to
go back next year so we will definitely be keeping in touch with you.
We will also be recommending it to our friends and family.
Thank you again and we will hopefully be in touch in 2008!
Wong h wan
From: "Galit "
Sent: Friday, June 25, 2007 10:28 PM
Letter of Recomendation
Friday, June 25, 2007
Letter of Recommendations For Hanoi Peace Tour
On the beginning of
June 2007 we travel 18 Days to Vietnam , Cambodia
Our Group have 12 People From Israel
We Ordered the Trip from Hanoi Peace Tour- Arranged by Mr Tuan .
Our Israeli Guide that works many Years with other companies Says it was the best !!
Everything arranged excellent all the Hotels Guides and Services were Great
I want also to thanks Dat – the Tour Guide for the North of Vietnam He Helped Us a lot and was with a lot of Knowledge He was really very Nice and Helpful.
The Guide of North of Vietnam Named Thanh he was great and Helpful
The Guide in Siem Riep Named Pyrom –his knowledge and English was excellent .
We enjoyed very much
We wish you all The best .
Security and Networking Specialist
IBM Global Services
----- Original Message -----
From: nathan gover
To: Hanoi peace tour
Sent: monday, march 6, 2007 4:27 PM
Dear Mr. Dat
On behalf of my group and me I would like to thank you and your company for the wondreful tour that you arranged for us in Vietnam and Cambodia.
The service, the transpotations, the guides and the acommodations were excellent and we enjoyed the trip very much.
We will recommend you to our friends who wish to travel to the far east by no hesitations.
Dr. Nathan Gover
Sent: sunday, march 8, 2007 8:05 AM
Subject: Vietnam tour
Dear Mr. Thanh Dat
Just a few words to tell you that we were really satisfied with our trip
in Vietnam. The organisation, the tour guides and all was perfect. We have
enyoyed very much our trip in Vietnam. It is a country we really like, the
landscapes, the people, the temples.... . You should have some partners in
Spain as I am sure Vietnan is an unknown country for a lot of spanish
people that can discover in the future
Thank you very much and best regards
The Watts Lee
Sent: Monday, Feb 9, 2007 9:48 AM
Subject: Re: tour Jan/feb 2007
Thank you for a fabulous tour. All our guides were excellent and had a good sense of humour. A special mention should be made of the drivers we had in Ho Chi Minh especially the second one he was brilliant. Thank you very much and I highly recommend your company to future visitors to Vietnam.
His e-mail address is
firstname.lastname@example.org. You can leave a message on Steves cellphone
if you need to contact us. 021356672.
From: "Smith & Jurgen"
"Hanoi peace tour"
Sent: Tuesday, november 18, 2006 10:07 AM
Subject: Attention: Mr Thanh Dat
Dear Mr Thanh Dat,
I would very much appreciate it if you could forward the following message to your supervisor. You have given us excellent service, along with that of Ms Hoang Thao, and we would like to acknowledge that.
With many regards, - Smith and other member
TO WHOM IT MAY CONCERN
My wife and I live in Canada, and were planning a trip to Vietnam.
We had heard good things about Sinhcafe, and began to make enquiries through that way. We came into contact with Mr Thanh Dat, of your 32 Hang Be St, Hanoi, office.
He provided us with prompt replies to our many questions. He was very good at making, and changing, arrangements. As a result, our time in Vietnam was extremely enjoyable.
He has an excellent ability to understand our needs, and to work with us to make an itinerary tailored to our individual requests.
I would also like to mention the very helpful and courteous way that Ms Anh Thu dealt with us. She is also extremely efficient.
I have asked Mr Thanh Dat to pass this message on to the supervisor. You are free to quote me to others, to tell them about the good people that you have at Hanoi peace tour.
John Thompson, Box 335, Dorset P0A 1E0, Ontario, Canada.
To: Hanoi peace tour
Sent: Saturday, November 12, 2006 6:25 PM
Subject: Our trip in Vietnam.
My wife and I wish to let you know that we enjoyed our recent Vietnam tour (19/2/06--1/3/06) conducted by your company. There were a few minor glitches along the way but we would like in particular to commend Hien who gave us excellent attention on the Hanoi section of the tour and we felt that he carried out his tour guide duties in a very professional manner. Please pass on our best regards to him and tell him I tried to send him a personal email to say thanks again but for some reason the email did not transmit(maybe a wrong address) We hope to revisit again sometime in the future.
Regards from Val and George Newport.
Sent: Tuesday, oct 18, 2006 9:01 PM
Subject: Trip to Vietnam
Hello mrs Anh Thu,
we would like to thank you for your excellent organisation of our travel arrangements
for the week of Saturday 8 April to Friday 14 April (visit Mekong Delta, Phu Quoc and Danang).
We enjoyed it a lot.
Ekke van Vliet
Sent: Wednesday, June 27, 2006 7:35 AM
Subject: Vietnam Trip
I would like to thank you for a job well done. You handled everything as you promised, and did things in a real business like manner. The tour people you had looking after us were great, and we really appreciate everything they and you did to make our trip a real success.
Dear Hanoi peace tour,
We are now safely home back in London - Thank you for arranging for our trip
to Sapa which we enjoyed.
May I take the opportunity to wish you a very Happy New Year. With best
Kim Clarkson - Date: 18 December 2005
Dear Ms Anh Thu,
I am writing this letter to thank you for your help during our tour.
We would like you to thank Bui Thanh Dat for his help and knowledge during our stay in Vietnam, he was a very nice young man, and gave us a lot of insight.
We would also like you to thank, Hoang Van Trong, he was very good, we got a lot of information from him, and we were very pleased to be in his company.
Thank you for your help.
- Macquarrie Michelle ( Mrs )
- Logue Robert ( Mr )
From 19 days tours in Vietnam
Friday, February 20, 2005 9:52 PM
From: "Marilyn Ehsman"
To: "Hanoi peace tour" <email@example.com>
Sent: Thursday, Sep 15, 2004 9:22 AM
Subject: Our trip
Dear Ms Anh Thu,
We would like to thank you very much for organising our trip. Everything was great and the tour guides were very good as well as the drivers. We enjoyed
every day visiting new places. We certainly will recommend you to anyone planning such a trip.
Once again thank you.
Marilyn Ehsman and Geoff McMillan
From: Patrik Dietrich
To: 'hanoi peace tour'
Sent: Wednesday, march 21, 2004 5:46 PM
Subject: Hello from Germany......
sure we remember you !!
We also wish you a happy and peaceful New Year and hope you are OK.
We are planning to come back to Vietnam in April 2005.
This year we unfortunately have no time for a longer Trip but in 2005 you’ll
see us again.
So far we wish you all the best and good luck for your business !!
Patrik from German
If you like to see the pictures from our Tour in 2003 you´ll find some of them them on
Sent: Sunday, February 12, 2004 7:23 PM
Subject: Thank You
Sir, My name is Guillermo I. Reyna and I used your services from Ho Chi Minh City from Jan 13, 2004 to Jan 31, 2004 and I was extremley happy with everyone responsible and where we went and stayed and ate. I will be going back maybe in January 2005 and would like to use your services again. Again Thank You. Also would you please give me the EMail address to your office in Ho Chi Minh City so I would thank Mr. Toan. I have his phone number and address but not his email.
Guillermo I. Reyna
From: Jack Moore
Sent: Sunday, March 07, 2004 8:36 AM
Subject: Vietnam trip
Dear Van Ahn,
We are home and want to thank you for all your help. We enjoyed our trip and also felt it was very informative. Should we here of anyone planning a trip to Vietnam, we will tell them of your service.
I plan to provide some information and comments about Vietnam to friends over the e-mail.
Jack and Dolores
From: <Janice.Dyer@ >
To: "Hanoi peace tour" <firstname.lastname@example.org>
Sent: Monday, January 05, 2004 10:58 PM
- email response - GREAT ! It was very, very helpful to me to be able to
we just returned from VietNam on Saturday, as you know. Thanks very much
for all of your arrangements and help. I would like to give you some
feedback on your service.
discuss quickly with you by email, so thanks very much !
- visa on arrival - please feedback to the government; this is exactly the
kind of action needed to stimulate tourism. If we had to get the visa from
the embassy or consulate, we would have chosen a different destination. I
also see that they are now issuing on arrival visas to Japanese, so that is
a good step !!!
- tour guides - we greatly enjoyed travelling with Miss Nhu !!! She had a
good knowledge about the tombs and pagoda. She also explained about a lot
of Vietnamese culture, history and background. She has a very pleasant
personality and she always went the extra step to make sure our everything
was satisfactory; several times she checked the menu in advance to make
sure we were not eating the same foods for every meal. This is the kind of
enthusiasm, anticipation and service that will serve her well in the
future. Please feel free to send these comments to her, as well as my
email address; she still has one question she needs to answer for us !!!
Thanks. Also, Mr. Tuan explained My Son quite well and we appreciated his
tour. We also appreciated Miss Van in Hoi An. Although she was not a tour
guide, she tried her best to help us given the situation. Mr. Giap was a
nice man as well
- meal situation - the food was delicious but it was too much !!! I think
we should have booked half-board only ..... or maybe most people eat more
than we do ?
- overall - I have to say that the Hanoi/Halong Bay and Hue pieces were
well-handled. Somehow, the communication broke down in Hoi An. Perhaps it
is because you do not have strong local support ? In the end, everything
worked out okay. We are fairly experienced travellers so the problems were
not so big for us. But for others, it might not have been a good
situation. So perhaps you might consider giving people the local phone
numbers for support.
Thanks again for your help. We really enjoyed visiting VietNam and would
like to recommend your agency to any who ask.
Best wishes for the New Year !